FAQ

Six things: custom websites, social campaigns, SEO & local listings, print & offline, email newsletters, and photography. That's the whole list. Six crafts, not sixty, so you don't need four agencies to look like one business.

No. Every site is custom-designed and mobile-first, built around what your customers are actually trying to do. No theme builders, no drag-and-drop kits dressed up as custom work.

Every project gets a written quote before any work starts: pages, features, timeline, and total, all on paper so nobody is guessing. The quote comes after a free 20-minute call so the number actually fits the work. No surprise invoices.

A typical build runs two to four weeks once the work starts. You see the plan first (sitemap, page outline, and quote within two business days of the kickoff call), then progress as it happens. Timing extends if content (copy, photos, product info) takes a while to come over from your end. The build can only move as fast as the content does.

You do. Hosting is set up in your name at launch. You own the account, there's no lock-in. That's a launch step, not an ongoing service hanging over you.

A campaign has a goal, a start and a finish: a launch, a season, an event, a promotion. The strategy, the calendar, the graphics and video and the captions are built as one piece and measured against that goal. Posts here and there are the output of a campaign, not a substitute for one.

Yes. A template designed to match your brand, a send schedule planned ahead, each issue written in your voice and approved before it goes, list setup with signup on the site, and the opens and clicks reviewed after every send. The list is the one channel you own outright.

In East Texas, I come out and shoot: products, the facility, the staff, and the content a campaign needs. Further away, you send the raw shots and the post-production happens here, edited and color-matched to the brand and cut into every size each channel needs.

Anything that is not a website or a feed: business cards, banners, signage, flyers, mailouts, packaging, freebies, magazine and book layout, and the setup for a pop-up or a trade show table. Design and, when the project needs it, the logistics.

Yes, when a website project calls for it: logo, type, and color work gets folded into the build. Logo design isn't sold as a standalone service, because good identity work takes longer than it's worth on its own.

Launch day is a final walkthrough together, social media integration, and the site going live. If you'll be running parts of it yourself (e-comm, listings, blog posts) there's a training session built in. After that, the keys are yours. Every site needs ongoing care, so social, SEO, and monthly maintenance plans are available as separate services.

Design-Chaos is the web and design arm of The Clone Shop Computers & Web Design in Tyler, Texas, becoming its own independent studio on January 1, 2027. Same hands and same standards, twenty years of them, just its own name. Existing web clients are coming along.

Tyler, Texas, serving small businesses across East Texas. The person who scopes your project is the person who designs and builds it. Senior hands, every time.